How knowledge management works

Knowledge management is not just about technology, but technology can be used to enable knowledge management processes and practices.  A Knowledge Management System (KMS) is an example of using technology to help an organization be more efficient and successful in their knowledge management efforts.  The following is an example of a Knowledge Management System in use at a call center like the ITS Help Desk.  On a daily basis, the ITS Help Desk interacts with the University community by

How to sign off a professional letter

In a variety of professional settings, there may come a time when you will need to sign a letter for your superior. Maybe the boss is out of the office for a period of time or maybe she simply has too much work piled up to finish signing a stack of letters, and she authorizes you to do the job. Whatever the case, there is a certain etiquette to follow when signi

Career Tips for College Students

It doesn’t matter if this is the first semester or the last, college students who expect to land that perfect job need to ensure that along with their college degree they have developed the skills, abilities and experiences that employers are actively seeking.

After decades of research and thousands of interviews with great leaders, Gallup research discovered seven factors crucial to leadership success which were identified as follows.

1. Visioning
Successful leaders are able to look out, across, and beyond the organization. They have a talent for seeing and creating the future. They

How I can deal with my diffecult boss

Majority of jobbers have some points in their lives when they had to deal with a difficult/strict boss. Almost all supervisors and bosses vary in personality and are being push for rudeness. Some people think that an abusive boss or supervisors are the victim of domestic problem that’s way they behave like this. Role of boss attracts certain controlling-type personalities because they crave the power and boss designation gives them authorities to control staff people. There are commanding motivating factors that allow a difficult supervisor to control people out of fear. No doubt we are not able to correct his behavior but we should never